Workplace Communication & Influence

Whether you're writing emails, presenting ideas, collaborating with colleagues, serving customers, or navigating difficult conversations, these practical, university-backed courses help you communicate with greater clarity, confidence, and professionalism.

Explore flexible learning designed to strengthen business writing, interpersonal communication, assertiveness, customer service, professional writing, and the relationship-building skills needed to influence positive workplace outcomes.

Communicate Clearly and Build Stronger Relationships

Select a course below to develop practical communication skills that help you express ideas effectively, work well with others, and navigate workplace interactions with confidence.

Effective Business Writing

Write clear, professional emails, memos, and reports that get results.

Interpersonal Communication

Learn essential interpersonal communication skills for the workplace.

Keys to Effective Communication

Learn practical techniques for communicating clearly and building stronger relationships.

Get Assertive

Learn how to communicate assertively and confidently.

Customer Service Training

Learn the fundamentals of effective customer service.

Fundamentals of Professional Writing

Build professional writing skills for clear workplace communication.

Achieving Success with Difficult People

Learn practical strategies for communicating effectively with difficult people in the workplace.