The Certificate in Customer Service equips you with essential skills to excel in today’s technology-driven business environment. As human interaction with customers becomes increasingly vital, this course focuses on enhancing your customer service abilities to boost career prospects, improve productivity, and drive organizational success. You will gain practical techniques and strategies to deliver exceptional service and stand out in your role, along with exclusive insights not commonly found elsewhere. Ideal for professionals looking to elevate their customer service expertise and contribute to a thriving business.

The next cohort starts June 2, 2025.  

Questions? Email pdi@lynchburg.edu

This two-course certificate includes:

• Keys to Customer Service
• Extraordinary Customer Service